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introduction

Pick a higher education Web site. Any higher education Web site.

Likely what you've got is the agglomerated result of battling needs, wants, and not a little politics.



always crashing in the same car: recurring mistakes and misuses of the web


All levels of higher education Web sites have multiple and disparate audiences. They end to be designed by one or more committees, frequently comprised of individuals who substitute matters of taste and personal agendas for an understanding and appreciation of sound content, functionality, accessibility, and usability. They tend to fall prey to the Massive Upheaval style of site redesign (see The Case for Incremental Redesign, Parts I and II).

This series highlights many of the common and recurring misuses of higher education Web sites.

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the case for incremental redesign: part i

Consider the dashboard of your automobile. Aside from a number of extras that have crept in over the decades, it's essentially configured the same as the dash of the car you drove as a kid. In fact, the design of the automobile's critical controls hasn't significantly altered since the Model T Ford. It's worked for more than 100 years, and we love it.

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Originally published on August 28, 2006 I appreciate how Facebook has enabled me to connect with colleagues, and (younger) family members in a manner that is both informative and expressly cordial. It attracts students like Nutella attracts chocolate lovers, and because of that, I see interesting potential here. In fact, one of our faculty members at Penn State plans to try running his human-computer interaction course through Facebook this fall . Definitely worth pursuing.